This article explains Ticket Activation Date & Timings in Ticket Generator and provides examples of ideal settings to ensure a smooth event experience.
The Ticket Activation Date & Timings feature in Ticket Generator allows event organizers to control when tickets become valid for entry. Tickets can only be used during designated times, which enhances event security and management. Setting appropriate activation dates and timings prevents unauthorized access and ensures a seamless experience for all attendees.
A. Understanding Ticket Activation Date & Timings
The Ticket Activation Date & Timings specify when a ticket is valid for use. This feature manages the flow of attendees and ensures that tickets cannot be used outside the specified event period.
- Activation Date: The date when a ticket becomes valid for entry (For example, it can be a day before the actual start date of the Event)
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Activation Timing: The specific time on the activation date when a ticket becomes valid (For example, it can be 30 minutes before the actual start date of the Event)
These settings are configurable for each event, allowing flexibility to manage entry according to the event schedule.
B. Ideal Options for Ticket Activation
Choosing the right activation date and timings is crucial for smooth event execution. Here are some examples:
1. Single-Day Event
For events lasting a single day, set the activation date and timings to ensure a smooth check-in process before the start of the event
- Example:
- Event Start Time: August 10, 2024, at 11:00 AM
- Activation Date & Timing: August 10, 2024, at 9:00 AM
2. Multi-Day Event
For events spanning multiple days, ticket status is reset daily, making the same ticket a fresh ticket each day at midnight (12:00 AM based on the set timezone). Therefore, the activation time does not affect entry during the event dates, and it is essential to specify the dates when tickets will be valid.
C. Setting Ticket Activation Date & Timings
To set the Ticket Activation Date & Timings, follow these steps:
- Log in to your Ticket Generator account
- Navigate to Manage Events from the navigation sidebar
- Click on the Create New Event button
- Fill in event details
- Set the activation date and time on the Activate Tickets On section
D. Troubleshooting Common Errors
For issues encountered while setting up Ticket Activation Date & Timings, refer to the article Common Errors in Event Setup for solutions and tips to resolve any problems.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.