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Data Privacy and Security

This article provides information about the data privacy and security measures implemented by Ticket Generator. 

At Ticket Generator, the safety and security of the customers' data are prioritized by adhering to the highest industry standards. This guide outlines the security protocols and certifications that ensure user data remains protected.

A. Information Security Practices

  • ISO/IEC 27001:2022 Certification

    • Ticket Generator is ISO/IEC 27001:2022 certified by BSI, a well-reputed certification body that confirms that we maintain robust information security practices in all our operations
  •  Employee Compliance
    • All employees at Ticket Generator are trained and committed to following strict security protocols to protect your data
  • GDPR and SOC2:
    • We are SOC 2 certified, which verifies the trustworthiness of our services. SOC 2 certification, developed by the AICPA, is a rigorous cybersecurity compliance framework that assesses our ability to securely manage customer data
    • Additionally, we adhere to the General Data Protection Regulation (GDPR), the world's strongest privacy and security law. Enacted by the European Union in 2016 and effective from May 25, 2018, GDPR applies to organizations that collect or target data related to people in the EU. This includes organizations outside the EU that process the personal data of EU citizens or residents or offer goods or services to them. At Trycon, we are committed to maintaining the highest standards of data protection and security

B. Data Storage and Protection

  • Amazon Web Services (AWS)
    • We use Amazon Web Services, a widely trusted cloud service provider, for data storage
    • Our servers are located in Oregon, US
  • Server Certifications
    • Our AWS servers are certified with ISO/IEC 27001:2022, SOC1, and SOC2, ensuring high standards of data security and privacy.

C. Access to Certifications

If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.

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