This article explains how to manage event re-entry using the Ticket Validator web/mobile app.
When hosting an event, ensuring that guests can securely re-enter the venue is crucial. Using the Ticket Validator mobile app, manage re-entries efficiently and securely.
A. Initial Entry Process
- Scan the QR Code: The event coordinator scans the QR Code on the guest's ticket
- Mark Ticket as 'Used': The system marks the ticket as 'Used,' indicating that the guest has entered the venue
B. Temporary Exit Process
- Scan the QR Code Again: The coordinator scans the QR Code when the guest exits
- Choose Re-Entry Option: Since the ticket is already marked as 'Used,' the coordinator has the option to 'Allows as Re-Entry'
C. Granting Re-Entry
- Grant Re-Entry: The coordinator selects the 'Grant Re-Entry' option, updating the ticket status to 'Valid’
- Re-Entry Scanning: Upon the guest's return, the coordinator scans the QR Code again to confirm the ticket is valid, allowing re-entry
Managing re-entry at events is straightforward with the Ticket Validator app. By following these steps, ensure a secure and efficient process for guests needing to temporarily exit and re-enter the venue.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.