This article provides information on installing and using the Ticket Validator app for efficiently validating event tickets.
The Ticket Validator app allows event organizers to easily validate tickets using mobile phones. To validate tickets, first ensure that the user is authorized to do so, i.e. either be an account admin or an event coordinator.
Steps to validate tickets through Ticket Validation
- Visit the Google Play Store or App Store to download the Ticket Validator app
- Open the Ticket Validator app and enter the credentials to log in
- Select the event to validate tickets
- Click on Open Scanner and point the phone's camera at the QR Code printed on the ticket to scan
- A pop-up will appear indicating whether the ticket is valid, invalid, or a duplicate
- If the QR Code is damaged, select the "Enter Ticket Code" option and manually enter the serial code printed below the QR Code
B. Viewing Ticket Validation Data
The Ticket Validator app includes an Analytics tab that allows users to view real-time validation data within an event. This feature helps event organizers track the number of validated tickets and monitor attendee entry.
Additionally, expired events remain accessible for up to 7 days in the app. This allows users to review and analyze event-related data even after the event has ended.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.