This article explains the methods available for validating event tickets using the Ticket Generator web application and the Ticket Validator mobile app. This information is useful for event coordinators to ensure secure and authorized ticket validation.
The Ticket Generator Web App is a comprehensive platform for creating and managing event tickets. It helps create and manage event tickets also it ensures only authorized individuals gain event access.
The Ticket Validator mobile app, available on Google Play and the App Store, ensures ticket authenticity. This app requires authorized login, accessible to account administrators or event coordinators. Ticket Validator ensures that only legitimate tickets are used for entry.
A. Accessing the Ticket Validator Mobile App
- Open Google Play or App Store, search for "Ticket Validator”
- Download and install the app on the mobile device
- Open the Ticket Validator app and log in using the Ticket Generator account credentials
- Ensure credentials are of either the account administrator or an invited event coordinator
- Navigate to the ticket validation screen
- Use the device's camera to scan the QR code on the ticket
- The app will verify the ticket and display a confirmation message if the ticket is valid
- Enter the ticket code manually in the provided field if the QR Code isn’t accessible
- The app will verify the ticket and display a confirmation message if the ticket is valid
B. Validating Tickets Through the Web App
Ensure only legitimate tickets are used for entry with the Ticket Generator Web App's built-in ticket validation feature, streamlining the process for secure and efficient attendee entry.
Follow the below steps to validate tickets:
- Log in to the Web app by going through the Ticket Generator Web App
- From the dashboard, select Manage Events and choose your event
- Click on Ticket Validator from the event menu
- Use your device's camera to scan the QR Code on the ticket alternatively, enter the ticket code manually
- This will show the ticket status as Valid or Invalid
C. Viewing Ticket Validation Data
The Ticket Validator app includes an Analytics tab that allows users to view real-time validation data within an event. This feature helps event organizers track the number of validated tickets and monitor attendee entry.
Additionally, expired events remain accessible for up to 7 days in the app. This allows users to review and analyze event-related data even after the event has ended.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.