This article provides information about the different responses that the Ticket Validator displays after scanning a ticket. This is useful for event organizers to understand what each response means and how to proceed based on the response.
When using the Ticket Generator's Ticket Validator app, event organizers can scan tickets to ensure their validity. After each scan, the validator provides a response to indicate the status of the ticket.
A. Valid Ticket
If the ticket is scanned for the first time a pop-up will appear as 'Valid Ticket'.
B. Used Ticket
When an already used ticket is scanned again, the app will display the status as 'Used Ticket'.
Please note, that the coordinator will have the option of 'Grant Re-Entry' or 'Mark as Duplicate'. If the coordinator marks the ticket for re-entry, the ticket will once again have a 'Valid' status on the next scan.
C. Invalid Ticket
If the event expires, or an event has been selected that doesn't correspond to the ticket being scanned, or if the Admin deactivates the ticket manually, the Ticket Validator app will display the ticket status as 'Invalid Ticket' after the ticket scan.
If you have any further questions related to this topic, feel free to reach out to us at support@ticket-generator.com.