This article explains how to deactivate an Event Page in Ticket Generator.
De-activating an event page in Ticket Generator allows you to hide the event from public view without permanently deleting it. This feature is helpful if you need to make updates, troubleshoot issues, or temporarily pause ticket sales. Follow these steps to deactivate an Event Page.
A. Navigate to the Event's Page
- Log in to your Ticket Generator account
- Locate the event (Event Page) you want to de-activate from the list of active events
- Click on Event's Name or hover over the 3 dots and click on View Details
B. De-activate the Event Page
- Locate the Event Page tab
- You'll see the Event is live, Click on the Toggle button to deactivate
- You'll get a confirmation that the Event Page has been deactivated
C. Verify the Deactivation
- Refresh the page
- Click on the Preview Page
- The event will no longer be available to the public and display that Event is offline
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.