This guide explains how to extend the date and timings of a live or scheduled event using Ticket Generator. This is useful for event organizers who need to extend their event duration.
In Ticket Generator, extending the event's end date and timings is a straightforward process. This ensures that the event can accommodate changes in schedule or unexpected extensions. The below steps show the process of extending the event's date and timings:
A. Log in to Ticket Generator
- Visit the Ticket Generator website
- Click on the LOG IN button in the top right corner
- Enter credentials and click LOGIN
B. Navigate to the Event Details
- In the left-hand sidebar, click on Manage Events
- Select the name of the event from the list, the Event Details section will appear
C. Extend the Event
- In the Event Details tab, locate the Event Ends In section on the right-hand side of the screen and
Click on the Extend Event button - A new window will pop up to set the new end date and time for the event
- Select the desired future date and time
- Click on Update to confirm the changes
Notes:
- Ensure that the event end date is extended before the current event end time. Changes cannot be made after the event has ended
- The new date and time must be in the future relative to the current end time
For further questions, see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com