This article helps you understand the differences between an Administrator and an Event Coordinator in the Ticket Generator tool and outlines the scope and functions of each role.
In the Ticket Generator web application, both Administrators and Event Coordinators play essential roles but have different responsibilities and access levels.
A. Administrator
Administrators have the highest level of access within the Ticket Generator tool. They manage the overall account access, event settings, and user accounts, and can oversee all events.
Responsibilities
- User Management: Administrators can create, edit, and delete user accounts, including Event Coordinators
- Tool Settings: They have access to and can modify all tool settings, ensuring that the Ticket Generator tool operates smoothly
- Event Management: Can manage, edit, and oversee all events and intervene when necessary
- Access Control: Administrators have the authority to grant or revoke access from event coordinators to validate ticket
- Reporting: The administrator can generate and view reports related to the events to analyze performance and attendee engagement
B. Event Coordinator
Event Coordinators focus specifically on validating tickets. Their access is limited compared to Administrators, allowing them to concentrate on the operational aspects of event management.
Responsibilities
- Checks Validity: They scan the QR-based tickets using the Ticket Validator application and check whether they are valid/invalid
- Access Control: Unlike Administrators, Event Coordinators do not have access to system-wide settings or user management
Note: Understanding the differences between an Administrator and an Event Coordinator is crucial for effective management within the Ticket Generator tool.
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.