Use this guide to understand how to add Event Coordinators to your Ticket Generator account. Coordinator access allows multiple users to validate tickets using the Ticket Validator mobile app.
Adding Event Coordinators helps distribute the task of ticket validation among multiple users(event managers), enhancing the efficiency and security of your event management. Upon receiving an invitation from the Ticket Generator account administrator, Event Coordinators can set their login credentials and access the Ticket Validator mobile app to validate tickets for the events they are assigned to.
A. Adding Event Coordinators
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Log In: Navigate to the Ticket Generator login page and enter your credentials
- Manage Events: From the dashboard, select the Manage Events option
- Choose the event: Select the event or click on the three dots mentioned on the right-hand side to add coordinators
- Event Coordinators: On the event details page, locate the Event Coordinators Assigned section
- Add Coordinator: Click the Add Coordinator button to start adding a new coordinator
- Enter Details: Input the email address of the coordinator you wish to add and send the invite by clicking on Enter
- Send Invite: The coordinator will receive an email invitation with a link to set up their password
- Access Setup: Once the coordinator sets up their password, they can log in to the Ticket Validator app using their email address and password
B. Managing Coordinator Access
- Revoke access: From the "View Coordinators List" section, the admin can revoke a coordinator's access if necessary
- Receive confirmation: A confirmation email will be sent immediately upon revoking access
If you have any questions, you can see more topics in this knowledge base or reach out to the customer relations team at support@ticket-generator.com.